Frequently Asked
General FAQs
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Yes! IRON+ and PROBIOTIC+ can be taken alongside one another. However, we may release products in future that are best to be taken separately.
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Yes! Dr Glitter’s nutrient crystals are made from plant food ingredients, so they are vegan friendly.
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Yes! Dr Glitter’s nutrient crystals are gluten free.
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Dr Glitter’s nutrient crystals are classed as general food according to Food Standards Australia New Zealand. However, we always recommend consulting your Primary Healthcare Professional such as your General Practitioner as they can advise on what’s right to your individual needs.
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Dr Glitter’s nutrient crystals are tasteless when sprinkled on food. However, when consumed alone or in water you may find a light caramelised flavour.
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Every individual’s needs are different, and it is OK to have multiple sachets of Dr Glitter’s nutrient crystals per day. However, we always recommend consulting your Primary Healthcare Professional such as your General Practitioner as they can advise on what’s right to your individual needs.
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We apply a proprietary heat process to dehydrate plant food ingredients and create shiny crystals without the use of nasty metals such as mica and titanium dioxide that are commonly found in make-up.
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No, Dr Glitter’s nutrient crystals have been formulated to be a general food according to Food Standards Australia New Zealand.
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Yes you can, however we recommend consuming Dr Glitter’s nutrient crystals on food and drinks made from whole foods.
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Yes you can, however we recommend sprinkling Dr Glitter’s nutrient crystals on top of plated food and drinks as part of your meal time routine.
Shipping
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We offer shipping on any order over $80 AUD shipping within Australia. No promotion code needed! We also offer free shipping on every subscription order. For orders under $80 AUD shipping fees apply. All shipping rates are calculated by the shipping provider based on package weight and zip code / destination. The shipping costs will be displayed during the checkout process along with GST for orders being delivered within Australia.
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At the moment we are only shipping within Australia, but stay tuned! We may be introducing international shipping shortly.
Refunds & Returns
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Unfortunately we are unable to accept returns for Dr Glitter products as they are food and we have strict quality standards in place.
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If there is an issue with your order, send us an email at straight away. Please ensure that your order is correct prior to placing as we are limited in our ability to amend orders once they have been placed. Our customer service team will do their best to accommodate any changes; however please be aware that this is not always possible.
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If there is an issue with your order, please email us within 7 days of receipt.
Subscriptions
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Dr Glitter’s subscription program is designed to make good nutrition effortlessly fun!
✦ Subscribe | Select the “Subscribe” option on your favourite Dr Glitter product pages. You’ll enjoy free shipping in Australia and save 15% not only on your first order, but every subsequent delivery after that.
✦ Frequency | Choose your preferred delivery frequency for an uninterrupted, customised glitter journey.
✦ Payment | Monthly payment will be processed automatically based on your chosen delivery frequency. Discount applies automatically at the checkout - no code required.
✦ Skip, swap, or cancel | Skip or cancel your subscription at any time in your subscription portal. When you cancel your subscription will not be renewed.
Payment Methods
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Prices on drglitter.com are displayed in AUD.
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Dr Glitter accepts Visa, Mastercard and American Express.
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If your payment didn’t go through, that’s okay! Check that your card’s billing details (such as the security code and billing address) match what you’ve entered at the checkout. If the issue continues, please contact us.
